1. Introduction

Welcome to Westgate London (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website https://westgate.london and our consultancy services, which assist businesses in preparing and submitting bids for public sector tenders in the UK.

By accessing our website and engaging with our services, you agree to comply with these terms.

2. Our Services

Westgate London provides expert consultancy in public sector procurement and tendering. Our services include but are not limited to:

  • Tender opportunity identification
  • Bid writing and submission support
  • Compliance and regulatory advice
  • Strategy development for competitive tendering
  • Post-tender support and feedback analysis

We offer guidance based on expertise and industry knowledge, but we do not guarantee successful tender awards.

3. Use of the Website

  • You must be at least 18 years old to access and use our services.
  • You agree not to misuse our website, including engaging in fraudulent or unlawful activities.
  • We reserve the right to modify, suspend, or discontinue any part of our website or services at any time.

4. Engagement Process

  • Clients must provide full and accurate information relevant to their tender application.
  • Services are delivered based on agreed timelines, but we are not responsible for delays caused by third parties.
  • Clients remain responsible for the accuracy and completeness of the final bid submission.

5. Fees, Payments, and Refunds

  • Fees for our consultancy services are outlined in our engagement agreement and are payable before service delivery unless otherwise agreed.
  • Any additional work outside the agreed scope may be subject to additional fees.
  • Refunds are not provided once work has commenced, except in exceptional circumstances at our discretion.

6. Confidentiality and Data Protection

  • All client information and bid-related materials are treated as confidential.
  • We do not share client data with third parties unless required by law.
  • We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

7. Limitation of Liability

  • Our consultancy services provide guidance and expertise, but we do not guarantee that any bid will be successful.
  • We are not liable for losses arising from unsuccessful tender applications, missed deadlines, or inaccurate client-provided information.

8. Intellectual Property

  • Any materials, reports, or templates provided as part of our services remain the intellectual property of Westgate London.
  • Clients may not distribute, reproduce, or commercially use our materials without permission.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Amendments

We may update these Terms and Conditions periodically. Continued use of our website and services implies acceptance of any changes.

For any queries, contact us at info@westgate.london.